Volkswagen and Audi are recalling 60,490 electric vehicles because of a potential software issue that could prevent shift-lever indicators on instrument panels.
The recall includes 2021-2023 VW ID.4 and 2022-2023 Audi Q4 E-Tron and Q4 E-Tron Sportback electric crossovers, which share the VW Group’s MEB platform. These vehicles left the factory with software that might not show the letter “N” for “neutral” in the instrument cluster when the car is shifted into that position, according to the NHTSA.
2023 Volkswagen ID.4
If the vehicle is left in neutral, and the parking brake is not set, it could roll away. Or the vehicle might accidentally be left in Drive when parked—or shifted to Neutral while in motion.
To remedy this, dealers will install updated software for the brake control unit, which has already been implemented on newer-build vehicles, free of charge.
2023 Audi Q4 E-Tron
The two brands plan to mail owner notification letters starting Apr. 25. Owners will likely need to make a service appointment for this; they can also call VW’s customer service department at 800-893-5298 or Audi’s at 800-253-2834, or visit the VW and Audi recall websites, for more information. VW’s reference number for this recall is 97H3, while Audi’s is 454R.
VW just came off a major ID.4 recall. In late 2024, VW recalled 98,800 of the electric crossovers, while stopping both sales and production, because their doors could open unexpectedly due to water leaking onto door-handle-circuit boards. VW said in January that it was resuming sales and production after developing a fix and readying the necessary parts.
